Refund Policy for Web Development Projects
We do not provide refunds for fully executed and completed WordPress web development projects; This includes Mobile Web Design.
We may consider a partial refund for partially executed projects that are NOT complete; This depends on how much work was completed on the client project. Expectations and deadlines for client projects are discussed before the initial deposit is received and provided in writing via legal contract. Partial refunds are only considered for customer projects that fall more than 30 days past the deadline. This is ONLY considering that the reason for falling behind is because Take it Digital did not properly manage their time. If Take it Digital request material and/or information needed to complete the project and the client delays by providing such info, then the deadline may be adjusted accordingly.
Refund Policy for Monthly Maintenance Fees
We charge a monthly maintenance support fee of $145 – $150 / month for updating WordPress, Themes, and/or Plugins for our client websites. These updates generally include feature releases, bug fixes, and security updates to the WordPress Core, third party plugins and the themes of our client sites. On average, we update our client websites about 4-5 times per month. There are absolutely no refunds for monthly maintenance support charges. Take it Digital, LLC also requires a 30 written notice from our clients for cancellation of monthly support services. Take it Digital, LLC also reserves the right to cancel our clients support services at any given time without written notice. There are no cancellation fees, though no refunds are provided for prorated periods.
Refund Policy for Search Engine Optimization
There are no refunds for SEO projects, since there are NO guarantees for search engine placement. This includes SEO copywriting, SEO audits, and SEO consulting.
Refund Policy for Branding and Digital Marketing
There are NO refunds for Site Speed Optimization, Conversion Optimization, Branding Projects and/or Photography Services.